Privacy Policy

Effective Date: August 7, 2026

WHO WE ARE

Fresh Aesthetics By Aja LLC, doing business as Fresh Aesthetics (“we,” “us,” or “our”), is a medical spa and aesthetic clinic located at 3310 S. 20th Street, Philadelphia, PA 19145. We provide non-surgical aesthetic treatments including injectables, customized facials, chemical peels, laser treatments, microneedling, brow and lash services, IV hydration, and body toning treatments. Our website address is https://fresh-phl.com.

INFORMATION WE COLLECT

When you use our website or book an appointment, we may collect the following:

  • Full name, email address, and phone number
  • Appointment history and treatment preferences
  • Payment information (processed securely through third-party processors)
  • Website usage data including IP address, browser type, and pages visited
  • Cookies and similar tracking technologies

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Book and confirm appointments
  • Send appointment reminders and follow-up messages
  • Send promotional offers, specials, and new treatment announcements (only with your consent)
  • Improve our services and website experience
  • Comply with legal and regulatory requirements

If you have consented to receive text messages from Fresh Aesthetics By Aja LLC, you may receive:

  • Appointment confirmations and reminders
  • Rescheduling notifications
  • Post-treatment follow-up messages
  • Promotional offers, seasonal specials, and new service announcements (marketing consent only)
  • Loyalty rewards and client appreciation messages (marketing consent only)

Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at freshaestheticsphl@gmail.com.

COOKIES AND TRACKING

We use session cookies, preference cookies, and analytics tools including Google Analytics to understand how visitors use our website. You may disable cookies in your browser settings, though some features may not function properly.

DATA SHARING AND THIRD PARTIES

We do not sell, rent, or trade your personal information. We may share data with trusted service providers (such as booking software, payment processors, and email platforms) solely to operate our business. These providers are contractually obligated to protect your data. We do not share customer opt-in data or phone numbers with affiliates or third parties for marketing purposes.

DATA RETENTION

Fresh Aesthetics By Aja LLC retains your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or disclosure. This includes secure storage practices and encryption where appropriate. While we work to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

SMS / TEXT MESSAGE COMMUNICATIONS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services used to deliver messages. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

YOUR RIGHTS

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise these rights, contact us at freshaestheticsphl@gmail.com or 215.439.2898.

CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

CONTACT US

freshaestheticsphl@gmail.com
215.439.2898
3310 S. 20th Street, Philadelphia, PA 19145